FAQs

You Can Find Product FAQ's in the product descriptions. 

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What is and how do I use a Yoni Egg?

Please see our free Yoni Egg guide "All Things Yoni Eggs" on  which details most of the common questions and instructions on how to use a yoni egg and how to choose the right crystal for you.

Should you have any further questions please feel free to contact us.. 

What and how do I Yoni Steam

Please see our free Yoni Steam quick guide "How To Yoni Steam"  which details most of the common questions and instructions on how to Yoni steam effectively. 

Should you have any further questions please feel free to contact us.. 

How long until my order is dispatched

Once your order is processed we aim to dispatch your order within 1-7 working days (excluding weekends and UK Bank holidays)  see our shipping and returns page for further information.

My item is damaged or faulty what do I do?

Unfortunately accidents happen and we do our best to ensure each item finds itself to you in perfect condition. If your item arrives damaged or faulty, please email us at  help@yoniyoni.shop within 72 hours so we can work out the best solution for you.

How do I contact Yoni Yoni?

If you have any questions, suggestions or feedback please feel free to get in touch via our contact page or email direct to help@yoniyoni.shop

I have sent an email and have not got a response?

Please allow 48-72 hours for us to get back to you. A wonderful Yoni Yoni team member will be in contact with you as soon as they can to help with any enquires you may have.

I'm using your natural products for the first time I might be allergic will I get a reaction?

Are products are nut free and vegan friendly we understand that everyones skin reacts differently and would advise that If you’re trying our products for the first time we would advise that you patch test on a small area of your skin and waiting at least 24hrs to see if have a reaction. 

The statements made regarding these products have not been evaluated by the Food and Drug Administration. The efficacy of these products has not been confirmed by FDA-approved research. These products are not intended to diagnose, treat, cure, or prevent any disease. All information presented here is not meant as a substitute for or alternative to information from healthcare practitioners. Please consult your healthcare professional about potential interactions or other possible complications before using any product. The Federal Food, Drug, and Cosmetic Act requires this notice.

Yoni Yoni is wholly not responsible for any adverse reaction to which the contained herbs/ingredients may cause. Those with known allergies to any of the listed ingredients should avoid this product. In case of doubt or individuals with sensitive skin, try an allergy patch test (at your own risk) and if at any time irritation occurs, cease use of this product. EU/non-EU Agriculture. GB-ORG-06

Do you have social media

Yes we are on most social media platforms you can follow us using the links below;

Facebook  - https://www.facebook.com/yoniyoni.shopp

Twitter - https://www.twitter.com/yoniyonishop

Instagram - https://www.instagram.com/yoniyoni.shop

Tiktok - https://www.tiktok.com/@yoniyoni.shop